Privacy

PRIVACY POLICY AND COOKIES MANAGEMENT

Information notice pursuant to article 13 of Italian Legislative Decree no. 196/2003, provided to those visiting the website and using the services offered by the website, excluding external links.

In accordance with EU Regulation no. 2016/679, known as the “GDPR” (General Data Protection Regulation), please be informed that we shall process the personal data regarding you and that you have provided to us or will provide to us. Personal data will be processed in compliance with applicable legislation and under the following terms and conditions.

1. Data controller

Il Telo Srl guarantees compliance with personal data protection regulations, providing the following information on the processing of data disclosed or, in any case, collected as part of navigating this website.

2. Data processed, purposes of processing and legal basis for processing

Data generated by accessing the website
As part of their standard operations, the IT systems and software procedures used to run this website acquire certain pieces of personal data, which must be transmitted in order to use internet communication protocols.

This data (e.g. domain names, IP addresses, operating system used, the type of browser device used to connect) is not accompanied by any additional personal information and is used for: i) gathering anonymous statistical information on the use of the website; ii) managing requirements to check how the website is used; iii) establishing responsibility in the case of potential computer crimes.

The legal basis that justifies the processing of said data is the need to make sure that the website functions can be used when accessed by the user.

Data provided voluntarily by the user 
The personal data provided by the user through the forms provided is collected and processed for the following purposes:

  1. to carry out relationship activities with the customer based on contractual agreements;
  2. for administrative purposes and to fulfil legal obligations, such as accounting and tax activities, or to reply to a request from the judicial authorities;
  3. with specific consent to do so, to regularly send newsletters and advertising and promotional material via e-mail;
  4. if specific consent is given, to receive updates on our activities and alerts when a post is published on our blog.

The legal basis that justifies processing is the performance of a contract entered into by the data subject or the carrying out of pre-contractual measures adopted following the request of the data subject. When expressly stated, the legal basis is the consent freely provided by the data subject.

3. Nature of data provision

With the exception of the indications for navigation data and any data collected, data provision:

  • for the purposes referred to by letters a) and b) is optional, although refusing to do so may make it impossible to fulfil the contractual obligations undertaken.
  • for the purposes referred to by letters c) and d) is also optional, and the use of said data is subject to you providing explicit consent. Any refusal to provide your data shall make it impossible for us to send our newsletters, advertising and promotional material, invitations to events and initiatives.

4. Processing methods and period for which data will be stored

Data collected shall be processed using electronic or, in any case, automated, computerised and telematic means, or will be processed by hand using logic that is strictly linked to the purposes for which said personal data has been collected and, in any case, in order to guarantee its security under all circumstances.

Data will be stored for the amount of time that is strictly necessary for the purposes for which said data has been collected, in compliance with applicable regulations and legal obligations. Data will be stored in our archives for a maximum of 10 years and data collected will not be disclosed to third parties or transferred to foreign countries.

In any case, the Data Controller shall impose rules that prevent the data from being stored indefinitely and shall therefore limit the amount of time for which data is stored in accordance with the principle of keeping data processing to a minimum.

5. Rights of the Data Subject

You may access your data at any time, object to processing or ask for personal data collected by the website’s data controller to be cancelled, modified or updated, exercising the right to restrict processing and the right to data portability by sending an e-mail to the address export@telocare.com

Pursuant to Art.7 of Italian Legislative Decree no. 196/03 – Art. 7 – Right to access personal data and other rights.

1. The data subject has the right to obtain confirmation as to whether or not personal data concerning him/her exist, regardless of their being already recorded, and communication of such data in intelligible form;
2. The data subject has the right to obtain indication:

a. of the origin of the personal data;
b. of the purposes and methods of processing;
c. of the logic applied in the event of processing carried out using electronic tools;
d. of the identification details of the data controller, data processors and the designated representative pursuant to Article 5, paragraph 2;
e. of the entities or categories of entity to whom or which the personal data may bedisclosed and who or which may become aware of said data in their capacity as designatedrepresentative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.

3. The data subject has the right to obtain:

a. updating, rectification or, where interested therein, integration of the data;
b. erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c.certification to the effect that the operations as per letters a) and b) have beennotified, as also related to their contents, to the entities to whom or which the data weredisclosed or disseminated, unless this requirement proves impossible or involves a manifestlydisproportionate effort compared with the right that is to be protected.

4. The data subject has the right to object, either fully or in part:

a. on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b. to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising material or direct selling or for the performance of market or commercial communication surveys.

Cookies

In order to make its services as efficient and simple-to-use as possible, this website uses cookies. This means that, when a user visits the website, a minimal amount of information is inserted into their device, in the form of small text files called “cookies”, which are saved in the directory of the user’s web browser.

No personal data belonging to users is intentionally acquired by the website. This website does not use cookies for sending information of a personal nature or ‘persistent’ cookies of any kind, meaning user-tracking systems.

Users should be reminded that they may alter the settings of their browsers at any time in order to disable cookies or to be informed should cookies be received, denying consent for them to be sent.

With the exception of data collected automatically (navigation data), other information sent using the forms available or by sending e-mails is provided freely and spontaneously and failure to provide this information may make it impossible to respond to requests.

Navigation data is stored on the server of the provider hosting the website, with other data being stored on the computers at the data controller's headquarters, with the exception of cookies, which are stored on your computers.

There are different types of cookies. Please find below a list of the different types of cookies that may be used by the website, with a description of why they are used.

Technical cookies

Technical cookies are necessary for certain areas of the website to function properly. Cookies in this category include both persistent cookies and session cookies. Without these cookies, the website or some sections of the website may not function correctly. They are therefore always used, regardless of the user's preferences. Cookies in this category are always sent from our domain.

Analytical cookies

Analytical cookies are used to gather information about how the website is used. The Data Controller uses this information for statistical analysis, in order to improve the website and make it easier to use, as well as to monitor whether it is being used correctly. This type of cookie collects anonymous information about how users navigate the website, how they arrive to the website and the pages they visit. Cookies in this category are sent by the website itself or by third-party domains.

Third-party tracking cookies

Third-party tracking cookies are used to gather information about how visitors use the website, the key words used to reach the website, the websites visited and where the origins of the traffic where the visitors come from for marketing campaigns. The data controller may use this information to draw up reports and improve the website. Cookies collect anonymous information. Cookies in this category are sent by the website itself or by third-party domains.

Third-party cookies to integrate functionalities

These types of cookies are used to integrate third-party functionalities into the website (for example, comment forms or social network icons that allow visitors to share website content). Cookies in this category may be sent by the domains of partner websites or websites that in any case offer the functionalities present on the website. The Data Controller is not obliged to ask for users’ consent for technical cookies, as these are strictly necessary to provide the service. For the other types of cookies, users may give their consent, in accordance with applicable legislation, through specific settings on their browser and IT programmes or devices that are easy and clear to use. The Data Controller reminds users that they may alter their cookie preferences at any time. It is also possible to disable cookies from the browser at any time, although this may prevent the user from being able to use certain parts of the website.

Third-party websites

The website contains links to other websites that have their own privacy information notices. These privacy information notices may be different from the one adopted by the Data Controller, which shall therefore not be held liable for third-party websites. Pursuant to Art. 122, second paragraph, of Italian Legislative Decree no. 196/2003, users give their consent for the use of cookies through the individual settings that they have freely chosen on the browser they use to navigate the website, without prejudice to the users’ right to inform the Data Controller, at any time, of their preferences with regard to the data managed through cookies which their browser has accepted.

Refusing and blocking cookies

The default settings on most internet browsers is to automatically accept cookies. This means that you can, at any time, set your browser to accept all cookies, only some cookies, or to refuse them altogether, blocking websites from using them. Furthermore, you can normally set your browser preferences in order to be informed each time a cookie is stored on your computer. At the end of each navigation session, you can also cancel all cookies from your device’s hard drive. If you wish to eliminate the cookies installed in your browser's cookie folder, please remember that each browser has a different procedure to manage settings.

Please find below the links to specific instructions for some of the main browsers.

Microsoft Windows Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
Mozilla Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Apple Safari: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
In order not to receive Google Analytics cookies, please visit the following page: https://tools.google.com/dlpage/gaoptout/
If you would like to find out more about cookies in general, please visit www.allaboutcookies.org

To erase cookies relating to Flash settings

http://www.macromedia.com/support/documentation/it/flashplayer/help/settings_manager02.html#118539

Monitoring and statistics

This website uses the web analytics services provided by Google. The monitoring systems may use “cookies", small text files that are stored on the user’s device, to allow for anonymous analysis as to how the website is used. The completely anonymous information stored in the cookies are: date and time the website is accessed, unique ID, session ID

This information is sent to Google’s serves where the Google Analytics software is installed, which produces reports on how this website is used and regarding web marketing, as well as providing users with functionalities and interaction as they navigate the website. Google may transfer this information to third parties that may process it in its name and on its behalf, or if this is imposed by mandatory requirements.

You may disable cookies on your device at any time by altering the Security and Privacy settings on your browser. However, doing this may limit many of the functionalities available to navigate the website. The full information notice, provided pursuant to Article 13 of Italian Legislative Decree no. 196/03, is available from http://www.google.it/intl/it/policies/.

By continuing to navigate this website, you are declaring that you have read the information notice pursuant to Art. 13 of Italian Legislative Decree no. 196/03 and that you give your consent for your personal data to be processed by Google, with the methods and for the purposes indicated above.

Services to integrate social networks and third-party cookies

These are services to allow for interaction with social networks or with other third-party platforms. Any interactions and information acquired shall be subject to the privacy settings relating to the social network or platform in question. If a service has been installed to interact with social networks, this service may collect traffic data relating to the pages where it is installed, even if the service is not being used.

Like button and Facebook social widgets (Facebook Inc.)
"Like” button and Facebook social widgets are services to allow for interaction with Facebook, provided by Facebook, Inc.
Personal data collected: Cookies and usage data.
Place of processing: USA – Privacy Policy
http://www.facebook.com/privacy/explanation.php

Tweet button and Twitter social widgets (Twitter)
The Tweet button and Twitter social widgets are services to allow for interaction with Twitter, provided by Twitter Inc.
Personal data collected: Cookies and usage data.
Place of processing: USA – Privacy Policy
http://twitter.com/privacy

+1 button and Google+ social widgets (Google Inc.)
The +1 button and Google+ social widgets are services to allow for interaction with Google+, provided by Google Inc.
Personal data collected: Cookies and usage data.
Place of processing: USA – Privacy Policy
http://www.google.com/intl/it/policies/privacy/

Linkedin button and social widgets (LinkedIn Corporation)
The Linkedin button and social widgets are services to allow for interaction with Linkedin, provided by LinkedIn Corporation.
Personal data collected: Cookies and usage data.
Place of processing: USA – Privacy Policy
https://www.linkedin.com/legal/privacy-policy

Facebook Comments (Facebook, Inc.)
Facebook Comments is a service managed by Facebook, Inc. which allows users to leave their comments and share them on the Facebook platform.
Personal data collected: Cookies and usage data.
Place of processing: USA
http://www.facebook.com/privacy/explanation.php

Youtube videos (Google Inc.)
Youtube is a service to view video content managed by Google Inc. which allow this application to integrate said content into its pages
Personal data collected: Cookies and usage data
Place of processing: USA
http://www.google.it/intl/it/policies/privacy/

Google Fonts (Google Inc.)
Google Fonts is a font viewing service managed by Google Inc. which allows this Application to integrate said content into its pages
Personal data collected: Cookies and usage data
Place of processing: USA
http://www.google.it/intl/en/policies/privacy/

Google Maps (Google Inc.)
Google Maps is a map visualisation service managed by Google Inc. which allows this Application to integrate said content
into its pages.
Personal data collected: Cookies and usage data
Place of processing: USA
http://www.google.it/intl/it/policies/privacy/

Google Adwords & Google Remarketing Cookies

The website may use the Google Adwords and Google Remarketing programme. Both are managed by Google Inc. The Adwords function to monitor conversions also uses cookies. To help us keep track of conversions, a cookie is added to the user's computer when said user clicks on an advert. This cookie lasts for 30 days and does not collect or monitor information that may be used to identify the user personally. Users may disable Google’s conversion monitoring cookies in the settings of their internet browser. In some cases, cookies may cause problems when accessing or navigating your AdWords account. If this happens, the best way to correct the problem is to clear the cache and erase the cookies saved for your internet browser. To find out more: https://www.google.es/intl/it/policies/privacy/. Lastly, users may disable Google Analytics cookies by downloading a specific browser plug-in, available from the following url:https://tools.google.com/dlpage/gaoptout.

Facebook Cookies

The website may use Facebook Inc. cookies in order to monitor the performance of Facebook Ad campaigns and any remarketing actions. For further information on Facebook's use of cookies, please read the following: https://www.facebook.com/help/cookies/

Activating and disabling cookies

In addition to using the tools provided by your browser to activate or disable individual cookies, please be informed that the website www.youronlinechoices.com also provides a list of the main providers that work with website providers to collect and use information that is useful for behavioural advertising purposes. You may disable or activate cookies for all companies or, alternatively, you may adjust your preferences individually for each company. To do this, you may use the tool available on the page www.youronlinechoices.com/it/le-tue-scelte. Further useful information about cookies is available from the following pages: www.allaboutcookies.org www.youronlinechoises.com

Amendments to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time, notifying Users of such amendments on this page and, if possible, as well as by sending notification to the Users using one of the contact details available to the Data controller, should this be technically and legally feasible. We therefore kindly ask that you regularly check this page, referring to the date when it was last updated, as indicated at the bottom.

Should these changes refer to data processing for which consent is required, the Data controller shall collect the User’s consent again, if necessary.

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